OUR CUSTOMERS THINK WE’RE GREAT
They tell us…every single day!
Bockman’s as been serving the vehicle repair and maintenance needs of customers all over DeKalb County for over 60 years. In all that time, we’ve come to know literally generations of loyal customers. And we’re proud that we keep getting such great feedback, reviews, ratings and comments. In fact, they come in every day.
With a 4.9 (out of 5) star rating on Google, here’s just some of what our customers have said recently:
“They are very thorough and efficient. My car was back to me sooner than expected! Definitely will be back!”
“Bockman’s is clean, thorough, professional, SO helpful! Excellent staff and service. They explain diagnostics so well and are very reassuring you’re getting the best care and a great deal. When you’re a member of their Rewards system (which is free), you get access to some deals as well as their free towing service (you can use up to 2x a year and have to be within 40 or so miles). This completely saved me when I needed a tow a few months ago. I am so grateful and satisfied with my experience there every time.”
“Very good service & communication!! You feel like they care about your safety when inspecting your vehicle.”
“I took my vehicle in for some major repairs. It was inspected, diagnosed and I was given an exact price (not an estimate) for the repairs that same day. The repairs were completed in the number of days I was told. Great quality work done- my vehicle with 170,000 miles is running like new. As usual EXCELLENT customer service- Bockman’s called me with updates, emails and phone calls (I did not have to call them). I highly recommend.”
“A friend recommended Bockman’s Auto Care because my daughter’s 2012 Passat has stoped. Living in Chicago, my schedule would not allow me to get to DeKalb and handle this situation. So, going with the recommendation I called Bockman’s Auto Care. I spoke with Sam the Service Manager and explained my situation. Sam walked me through their process and assured me they will take care of my daughter’s Passat. I was provided ongoing updates and even pictures of their inspection. Their prices are responsible and they returned the Passat on the date provided to me. We are grateful for their patience and great work ethic. Bockman’s Auto Repair will be our go to shop from now on!”
“Service was wonderful as always. I had a nice surprise that my oil change was free due to it being my 5th one. I wasnt counting. And getting a coupon for carwash is grand. I appreciate the reminders of service needs also. Everyone is so friendly and knowledgeable! The tech’s are respectful of property and go above the norm.I enjoy the music playing while waiting and the Facebook entries too.”
“The best place I have found to bring your vehicle in for repairs. Thank you for providing an easy going and reasonable prices for the repairs I needed to my vehicle. It is truly awesome the wonderful services your team provides for the community.”
“Wonderful staff. Extremely helpful, courteous and funny as well. They always make the process of getting vehicle work done as smooth of a process as possible. I wouldn’t take my vehicle anywhere else for work. Thank you!”
“I am very impressed by the courtesy that I received from Bockmans. They went out of their way to make sure I had a great experience with them. I will be back.”
“I am so happy that I am now having my car serviced at Bockman’s Auto Care. They care about their customers! The work they have done on my car has been great. Their car pick-up/return service is wonderful during the pandemic! Thank you!”
FIND OUT WHAT’S NEW
Our latest announcements & articles
An educated customer is our best customer! But sometimes we share things that are fun, entertaining, and give you a glimpse into the culture and uniqueness of Bockman’s Auto, Truck & Tire. We’re adding things almost every day, so be sure to take a look now — and come back again to see what’s new. Here’s our three latest posts or view our entire, searchable library.
Cleaning cloudy headlights is easier than you think
If you have been driving for any amount of time, you have likely suffered from or witnessed the aggravation that stems from cloudy, foggy or hazy headlights. Here are three simple tips for cleaning the headlights on your car, truck or SUV.
Super easy ways to fix scratches on your vehicle’s exterior finish
No matter what kind of car you own, whether new or old, no one likes seeing a scratch or scuff on what is otherwise a shiny coat of paint. So before you decide to take your car to the auto body repair shop, check out these DIY solutions that are both cost-effective and easy-to-do all on your own.
5 questions you need to ask when choosing a repair shop to fix your vehicle
Choosing a repair shop for your vehicle: it’s a big decision, and it can be difficult to make. After all, there are dozens of auto shop options out there, and establishing a relationship with a new one is a big deal. Fortunately, our team has a few tips to make the process easier. Let’s dive in.