OUR CUSTOMER CARE PROGRAM
Yet another reason to be a Bockman’s customer!
We appreciate our loyal customers, some of which have been with us during our whole 60+ years of business! No matter whether you came to Bockman’s — at the beginning or just today — we’d like to say “thank you!” with our Customer Care Program. Here are some of the details:
Rewards Dollars: With every purchase, earn a percentage of your invoiced amount added to your Rewards Card to use towards future purchases.
Community Outreach/Charitable Giving: You may donate a portion of your Rewards Dollars to local and national charities. Watch your email for your opportunity to donate.
Reminder Program: Receive customized scheduled maintenance reminders and oil change reminders.
Referral Program: Pass out your Referral Cards and earn dollars toward future visits when a new customer you referred comes in for service.
Earn Free Oil Changes: Ask us how.
Membership is FREE: Look for more benefits and special offers in the mail or by email.
Look up your Rewards Card balance by entering your Rewards Phone #
24-Hour Roadside Assistance
To earn your lifetime business, we do more than service your vehicle — we provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency. Read the back of your Customer Care brochure for instructions, terms and conditions. This program includes:
- Towing
- Emergency fuel delivery
- Lock-out
- Jump start
- Flat repair
Roadside Assistance Instructions
Call the Roadside Assistance phone number on your Bockman’s Auto, Truck & Tire Rewards Card. You will be instructed to enter your 8-digit Pin Number located on the back of your Rewards Card.
If you are within 25 miles of Bockman’s Auto, Truck & Tire, you must instruct the Tow Truck operator to bring your vehicle to our location.
Roadside Assistance benefits can be used up to two times per 12 month period. Maximum coverage per occurrence: Local: $100.00. Nationwide: $150.00.
Roadside Assistance Terms & Conditions
Your Roadside Assistance benefits automatically renew for one year when you have your vehicle(s) serviced by Bockman’s Auto, Truck & Tire at least twice in the previous 12 months.
Roadside Assistance is provided to customers at the discretion of Bockman’s Auto, Truck & Tire. Bockman’s Auto, Truck & Tire reserves the right to change this benefit at any time. Excessive or improper usage may result in the termination of this benefit.
FIND OUT WHAT’S NEW
Our latest announcements & articles
An educated customer is our best customer! But sometimes we share things that are fun, entertaining, and give you a glimpse into the culture and uniqueness of Bockman’s Auto, Truck & Tire. We’re adding things almost every day, so be sure to take a look now — and come back again to see what’s new. Here’s our three latest posts or view our entire, searchable library.
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Learn why these awards, partnerships and certifications are so important to us.